OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
151 ratings and 103 comments received in the last 90 days.
21 April 2024
Would love to buy again.
14 April 2024
Staff were very helpful
12 April 2024
Sarah in the Motability sales team was excellent at her job, and nothing was too much trouble to show us.. Sarah made us feel so welcome in the dealership and took the care and pains to look after us
11 April 2024
Great staff
10 April 2024
Great service from Sarah Sirmond at Sandal Wakefield, fantastic product.
04 April 2024
I found Holly to be brilliant. She looked after me from the start to the collecting of my new Mini Countryman.
02 April 2024
Explored all options, and came out with a great car.
31 March 2024
Sarah was really helpful, my car had a recall before delivery and she kept me updated.
27 March 2024
Call them and ask them. Shocking isn't the word, 5th and final Mini. Totally dissatisfied with the whole experience, my car didnt even have a cover on it like the rest in the showroom as they didnt have enough they told me. Nothing more to say.
24 April 2024
From ladies in reception, to having the oil service done, to service manager Peter, all exceptional
22 April 2024
Very well looked after & lovely waiting areas / amenities.
20 April 2024
The service and valet was good and the feedback from Peter was also very good
19 April 2024
Very professional and reliable
18 April 2024
Service as required
16 April 2024
The staff were helpful.
14 April 2024
Very satisfied. Everything explained clearly. Just one thing I didn't receive the service report.
09 April 2024
Didn't have to wait long for an appointment
09 April 2024
As above Staff etc very polite so can't fault them
08 April 2024
Excellent customer service
24 April 2024
Sarah picked us up and took care of everything