OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
148 ratings and 103 comments received in the last 90 days.
16 March 2025
Very satisfied, the salesperson helped immensely throughout the ordering to picking up the vehicle
05 March 2025
The salesman Chris was very efficient in dealing with my questions. He had taken over this sale from another staff member and did his best to ensure an easy transition.
05 March 2025
Again, it's a relaxed experience, no pressure for add-ons, warm friendly welcome, thorough information given, and such a ease throughout the whole process.
05 March 2025
The two Sales people Sarah Wigglesworth firstly then Steve Bagnall couldn't do enough for me they were both very patient and very very nice. Excellent atmosphere and nothing was too much for them to help. The centre is well run I think.
02 March 2025
Sandal Wakefield MINI is an extraordinary Centre, extremely clean and cosy, fantastically decorated. They have a decent amount of new and approved used cars in stock. The members of staff are always available to help customers in any way possible.
27 February 2025
Overall good but somewhat tainted due to misunderstanding of delivery date changing of sales person didn't help transfer of knowledge was lacking
09 February 2025
As above friendly reliable team
04 February 2025
Was lovely from the day I ordered to the day I got new car. kept me informed all the time.
04 February 2025
The staff at Sandal were all helpful and friendly particularly Sarah.
21 March 2025
James at Sandal Wakefield was amazingly supportive- highly professional with excellent interpersonal skills. Best of all he was an active listener and engendered a high level of trust. I shall definitely contact James when buying my 2nd car in May.
21 March 2025
It was a quick and efficient service.
18 March 2025
Very helpful and very friendly
18 March 2025
Friendly efficient and professional
17 March 2025
Ready to collect the car when stated and kept us updated every step of the way.
17 March 2025
forgot to stamp service book
17 March 2025
Very efficient and kept updated at all timed
16 March 2025
Job carried out well and within time frame quotes. Staff were very friendly and helpful.
16 March 2025
Kept me in the loop at all times
16 March 2025
Pleasant waiting area, expectations managed
19 March 2025
Sarah Sirmond the Sales Executive and Richard were outstanding. Kept us in the loop during the build, sharing of documents leading up to handover and was so supportive during handover, nothing was to much trouble.