OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
119 ratings and 81 comments received in the last 90 days.
04 September 2024
Communication was great and Sarah was accommodating and very supportive throughout
08 August 2024
Absolutely smooth, hassle free, quick & easy!
08 August 2024
Great service from staff
01 August 2024
Everything explained and friendly support
29 July 2024
Order date was proposed for beginning of July, we had a small delay in time but it was still available quickly to collect by end of July, & we were advised of all changes as they happened.
08 July 2024
Excellent service
04 July 2024
Nothing was too much trouble. Always on hand to help and answer any questions
30 June 2024
Sarah Sirmond arranged the handover and guided us through the controls. A lot to take on but getting there
28 June 2024
Sarah was great when collecting car spent lots of time with me.
15 September 2024
Good service. James as the key contact was helpful and polite keeping me informed and updated on service progress.
14 September 2024
The report stated Goodyear Eagles on the front when they are clearly Hankook's
10 September 2024
Great customer service and very professional .
08 September 2024
They were great
08 September 2024
Had the job done fast and even sent a video that I can send to next buyer
07 September 2024
Quick and easy to use
05 September 2024
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05 September 2024
High level of customer service I have come to expect from Sandal. Quality workmanship, a clean car, great waiting facilities, lovely team (especially Pete Freeman who I have dealt with for many years).
04 September 2024
Efficient, comprehensive and sound advice given. Good back up info from the video too!
03 September 2024
Members of the team are always pleasant, polite and well informed. They ensure that I kept in the picture with service and maintenance requirements of my car. The service/MOT were conducted efficiently and completed in a timely manner.
11 September 2024
The infotainment screen was faulty on delivery.