OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 52 comments received in the last 90 days.
11 June 2025
Everything ran smoothly
02 June 2025
All went really smoothly on the day. Was a bit disappointed delivery took longer than I originally thought but love the car so much, so that's a distant memory now!
01 May 2025
I was kept informed regularly about the delay on the delivery and I appreciated this.
22 April 2025
Excellent service throughout my journey
16 April 2025
Again Sarah was amazing
09 July 2025
All on time and did as was asked to the standard expected
08 July 2025
As above
08 July 2025
Very good back to the normal high standards
07 July 2025
I dipped a star due to comms as my car was booked for its MOT, annual service and a recall computer fault. I was advised all ok. I just have no information on tyre tread checks, I have a piece of paper that says recall not done verbally told it was.
06 July 2025
Was an issue someone calling me to let me know when car was ready but on my last service all was fine
05 July 2025
Fantastic manner they treat you ,and nothing is a problem to sort .
03 July 2025
You always check my car over before it has an MOT to make sure there isn't something obvious that it might fail on; you then either fix it for me if its something or nothing or tell me exactly what it will cost to put right.
01 July 2025
Very efficient
30 June 2025
Really smooth and professional service as always.
25 June 2025
As above
22 June 2025
I felt looked after from start to finish