OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
83 ratings and 61 comments received in the last 90 days.
10 August 2025
Really super experience at Sandal Wakefield - made the whole process really easy.
07 August 2025
Went very smoothly
05 August 2025
The sales team spent time to go over any questions we had and explain things
03 August 2025
Good customer service from beginning to delivery
30 July 2025
As I said earlier, all forms had been sent by email so I could peruse them before going to the showroom to sign off all papers. Nothing seemed too much trouble
22 June 2025
I felt looked after from start to finish
11 June 2025
Everything ran smoothly
02 June 2025
All went really smoothly on the day. Was a bit disappointed delivery took longer than I originally thought but love the car so much, so that's a distant memory now!
21 August 2025
Nice and easy throughout.
21 August 2025
Did all I asked and solved the suspension issue that has been plaguing my mini for months.
20 August 2025
Great service
20 August 2025
As always all staff are very polite, professional and helpful
19 August 2025
Same reasons as the first question, Friendly staff, fast and efficient, kept me informed
17 August 2025
As above
13 August 2025
Work was completed as requested whilst I waited
12 August 2025
Kiddie on time with great communication.
12 August 2025
Very. They did what was needed and told me about my wiper blades then did them at the same time.
06 August 2025
The work carried out was quick and efficient. The service advisor explained all aspects of the work to be carried out, including timescales to expect. Courtesy car handover was a great touch given the new mini has different controls. Very happy.
21 August 2025
The sales executive was brilliant, I only had a problem when she wasn't there , due to being away my only way of paying the deposit was on an unsecured line , trying to get an answer that the payment had been received was painful and worrying